Constructing a pneumatic punch-down device that would work in our winery was a significant challenge. The solution came from Chris Randall at R. S. Randall and Co. We’ve continued to work with R. S. Randall and Co. as new needs and ideas have arisen. Chris has proved inventive and responsive and has been able to tailor his services to our requirements, which I must admit are often quite particular.
Adapting such a tool to function in our building was only possible because of the creativity and flexibility of Chris Randall. The result is better workflow during harvest, less physical stress and improved morale. All of this has made a big difference to me personally. How often can you say that a supplier has actually changed your life? I can say that about R. S. Randall & Co. Thank you, Chris, for doing what you do.
I have purchased several punch-down devices from R.S. Randall & Company over the past 12 years for multiple wine brands. Chris Randall personally worked with me to design and implement customized systems that would best meet the needs of our existing (or proposed) infrastructure. All devices have been extremely well made, very reliable and have functioned perfectly. Chris stops by our facility often to check the systems and is always striving to improve his designs. His kind and innovative approach is unmatched, as is the quality of his products, services and business ethics.
The device worked very well for us this Harvest. I thought your customer service was great. You were available when I had questions and patient as I worked through the red tape of getting approvals from our ownership. Of course, I would recommend your services and this device to others in my situation. Thanks again.
HKG Estate Wines – Hop Kiln Winery